Went here to change my name b/c of getting married. Only waited about 10 minutes and spent maybe 5 with the lady. She was very helpful, quick, and nice! It went much better than I was anticipating!
Threatening 85 year olds when they're only trying to explain a matter. The rep Ms. Baker kept walking around her chair opening and closing her fists.. Wow Crazy
But they should extend their hours.
They have been efficient, professional and extremely helpful every time I have been there. Quite contrary to the typical negative perception of government agencies and employees, they were fantastic. Great service.
Went on June 22 to the Ravenna office in response to a letter I received regarding my widow's benefit. The person I spoke with said she would be able to correct the problem, however, a couple weeks later I received a second letter which showed she clearly had no clue. So I made a second trip. Got a different person who acted like it was my fault the first person I saw gave me incorrect information. She was so condescending, talked over me when I talked. She was just about the rudest person I have ever dealt with. I have decided it would be easier for me to go back to full time work than it would be to ever have to deal with social security again. Fortunately, I am already working part time, but I feel bad for people who can't work and the government screws with their benefits. As the rude government worker reminded me "this isn't a paycheck ". No it's not, but it is money my deceased husband EARNED during his life and it is my inheritance as his widow that I use to pay my bills. In my experience you either get people that are stupid or rude and in most cases both. Another case of government workers acting like they are giving you money out of their own pocket that you don't deserve. Makes me sick. What was really galling was, as I was walking away, she says "have a nice day".
I was surprised to find the employees SS local to be helpful, patient and it was conveniently located.
Us Social Security Administration is a US Local Government Office based in Ravenna, Ohio. Us Social Security Administration is located at 444 Enterprise Pkwy, Ravenna, OH 44266, USA.
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